Last Updated: 1/17/2026

This Website Privacy Policy (this “Privacy Policy”) describes how Fletcher Quill Group Inc., a Washington corporation (“FQG,” “Company,” “we,” “us,” or “our”), collects, uses, stores, protects, and discloses personal information when you access or use our website located at www.fletcherquillgroup.com (the “Site”) and in connection with our professional technology design, development, modernization, and consulting services (collectively, the “Services”).

This Privacy Policy is intended to comply with applicable Washington State and federal privacy laws and general consumer protection principles.

1. SCOPE AND ACCEPTANCE

1.1 Scope of This Privacy Policy

This Privacy Policy applies to visitors to the Site and to individuals who communicate with or engage Fletcher Quill Group Inc. in a professional, organizational, or representative capacity. It does not apply to personal consumer applications, residential services, or minor-directed services.

1.2 Acceptance of Policy
By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to the collection, use, storage, and disclosure of your information as described in this Privacy Policy. If you do not agree, you should not use the Site or Services.

1.3 Relationship to Other Agreements

This Privacy Policy operates in conjunction with, and does not replace, our Terms of Service, Master Sales and Service Agreement, lease agreements, membership buy-in documents, employment agreements, or nondisclosure agreements, which may govern specific relationships.

2. NFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us in connection with inquiries, engagements, or contractual relationships, including:

• Name
• Business or mailing address
• Email address
• Telephone number
• Professional or organizational affiliation
• Communications and correspondence

B. Billing and Transaction Information 

Where applicable, payment-related information necessary to process professional service invoices may be collected. All payment processing is handled by third-party payment processors. Fletcher Quill Group Inc. does not store full payment card numbers on its servers.

We collect limited technical information for security and operational purposes, including IP address, browser type, device type, and access timestamps.

3. HOW WE USE YOUR INFORMATION

We use personal information for legitimate business purposes, including:

3.1 Service Provision and Management

• To respond to inquiries and provide requested information
• To perform and manage professional service engagements
• To communicate regarding contracts, invoices, or project matters

3.2 Payment Processing and Security

• To process payments securely through Stripe
• To prevent fraud and unauthorized transactions
• To verify identity where required

3.3 Communications

• To send service-related notices, confirmations, and updates
• To communicate about billing issues or account changes
• To respond to inquiries and customer support requests

3.4 Legal and Business Operations

• To comply with legal, tax, accounting, and regulatory obligations
• To enforce our agreements
• To protect the rights, safety, and property of the Fletcher Quill Entities and others

4. DATA STORAGE, RETENTION, AND DELETION

4.1 Data Minimization and Retention Periods

We retain personal information only for as long as reasonably necessary:

• Active Customers: Data is retained for the duration of the active subscription, lease, or membership, plus any legally required retention period.
• Inactive Customers: After termination, cancellation, or expiration, personal information

is securely deleted, anonymized, or archived unless required for legal, tax, or auditing purposes.

4.2 Data Storage Locations

Data processing occurs primarily within the United States using reputable cloud service providers. Reasonable safeguards are implemented to protect personal information during storage and transmission.

5. SHARING AND DISCLOSURE OF INFORMATION

We do not sell personal information. We disclose information only as necessary:

5.1 Corporate Affiliates

We may share personal information with trusted third-party service providers solely for operational, payment processing, security, or compliance purposes, subject to contractual confidentiality obligations.

5.2. Legal and Safety Obligations

We may disclose information when required to:

• Comply with legal process or governmental requests
• Enforce our agreements
• Protect the rights, safety, or property of Users or the public
• Prevent fraud or security incidents

6. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

• Payment information is secured through Stripe’s PCI-compliant systems
• Access to personal data is restricted to authorized personnel
• Security practices are reviewed periodically However, no system can be guaranteed to be 100% secure.

7. YOUR RIGHTS UNDER WASHINGTON LAW

Washington residents may have the following rights, subject to applicable law:

• Right to Access: Request confirmation of whether we process your personal information
• Right to Correction: Request correction of inaccurate information
• Right to Deletion: Request deletion of personal information, subject to legal retention obligations

Requests may be submitted using the contact information below. We will respond within a reasonable timeframe as required by law.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

9. CONTACT INFORMATION

If you have questions or wish to exercise your privacy rights, please contact:

707 S. Grady Way, Suite 600, Renton, WA 98057

privacy@fletcherquillgroup.com